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Premium Repair Service


Let us worry about repairing your vacuum! We'll ship you pre-selected shipping boxes and send FedEx right to your door. We will test, clean and repair your machine. No obligation estimates with all repairs.

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Product Description

  • Boxes Shipped to you to Package your vacuum
  • FedEx Comes to your door for pick up
  • Shipments fully insured
  • Expedited Service: Get a Quote within 48 hours of your vacuum being delivered!
  • Full Diagnostic Test
  • Personalized Repair Report
  • Service Labor by Expert Technician
  • Complete cleaning and reconditioning of your vacuum
  • 1 Year Service and Part Guarantee
  • Return Shipping to your door


We know there are almost never enough hours in the day. Let us worry about your vacuum. With the Premier Service plan simply request service and we will take it from there. Boxes will be shipped directly to your door, FedEx will come pick your machine up and we’ll take care of the rest. Premier Service will get your machine working like brand new and we’ll back up the work with a two year guarantee on parts.

Pre-Shipment: Once your Service Order is placed we will send you out a short survey to get a better idea of repairs needed for your machine. Pre-sized boxes will be shipped to you via FedEx. We will also schedule a convenient day for FedEx to come pick up your machine from your home or office.

Shipping: A FedEx Driver will arrive on a pre-scheduled day and pick up your vacuum. Your item will ship fully insured to us in Chicago.

Service Labor: Once your vacuum makes it to our location a service tech will run a full diagnostic test on your vacuum and send out a personalized repair report within 48 hours!

Parts are not included in service costs. For parts pricing and other information please click here.

Once the repair estimate is approved the service tech will perform all approved repairs. In addition we will completely clean and disassemble your motor, carpet brush and recondition the outer casing of your vacuum.

Delivery: We will repack and ship your vacuum directly back to you. Cost of return shipping is included in price of service.

1 Year Guarantee: labor and parts will be covered for 1 year after delivery of your vacuum. Please note, clogs, misuse and wear parts are not covered under our parts guarantee. For more information on our guarantee please click here.

Declination of Service: If the repair estimate is not approved by you we will ship your vacuum back completely assembled. All authorizations on your credit card will be voided.

Exclusions: We reserve the right to refuse work on any vacuum used on the following

  •  Asbestos abatement
  •  Mold abatement
  •  Lead abatement
  •  Animal waste removal

Other Questions? Please read our FAQ.

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