At Best Vacuum, we think our level of devotion to ensuring your satisfaction sets us far apart from other vacuum and home care and comfort retailers. Now we’re taking another giant step away from them with our Best Assured Satisfaction Guarantee.
Best Assured is our promise of worry-free buying, plain and simple. And as part of the program rollout, we’re giving you an extra 10% off of your next order. Just use Coupon Code BEST313 at checkout. This offer is good until March 12, 2013. (Sorry, Miele products are not included.)
Here’s what Best Assured means…
Price Match Guarantee
For any product we sell, we’ll match the price and shipping method of any online offer for the same item in stock and available for ordering from an authorized dealer.
30-Day Free Return or Exchange
We know that sometimes when you get your item you see that it’s not quite what you wanted. No problem. You can exchange your purchase for a full 30 days from day it was delivered. We’ll even pay for shipping both ways.
If you don’t want an exchange your item for a different one, you also can return your purchase for a full refund within 30 days from the day it was delivered. And we’ll pay for the return shipping.
Same Day Shipping on In-stock Items
Place your order by 4 p.m. CT Monday through Friday, and it’s out the door and on the way to you the same day. After 4 p.m., or on Saturday and Sunday, it ships the next business day.
We include free overnight shipping on most of our vacuums. Everything else FedEx Ground, and with our central U.S. shipping hub, you’ll get your order fast!
And any orders over $50 always ship free.
We tried to keep Best Assured simple and straightforward, but if you have any questions, just call us toll-free at 888-205-3228. Or see the Best Assured and the Order Information/Shipping & Returns pages on our Web site.