Your Trusted Vacuum Expert Since 1983
                                Best Vacuum Shopper Approved   
Welcome, or Register
1-888-205-3228 Talk to an Expert

Customer Service

Buy Worry Free at Best Vacuum

Best Vacuum Worry Free Buying

Rest Assured...You have the Best Assured satisfaction guarantee.

There's a feeling of assurance you get when you buy from Best Vacuum. It comes from the quality brands we sell, and from our unparalleled devotion to ensure your satisfaction. Here's what 'Best Assured' means...

Price Guarantee

For any product we sell, we'll match the price and shipping method of any online offer for the same item in stock and available for ordering from an authorized dealer.

30-Day EZ Return or Exchange

We shop online, too, so we know that sometimes when you get your item you see that it's not quite what you wanted. No problem. You can exchange your purchase for a full 30 days from the day it was delivered.

Give us a call and we'll help you pick something that better suits your needs, and we'll take back the first one and send you the new one. 

If you don't want an exchange your item for a different one, you also can return your purchase for a full refund within 30 days from the day it was delivered. There are no penalties or restocking fees.  You'll receive a 100% refund.

Same Day Shipping on In-stock Items

Place your order by 4 p.m. CT Monday through Friday, and it's out the door and on the way to you the same day. After 4 p.m., or on Saturday and Sunday, it ships the next business day.  Items with different shipping lead times are noted at time of checkout.

All Miele and Sebo vacuums ship free via FedEx OVERNIGHT. Everything else ships via FedEx Ground, and with our central U.S. shipping hub, you'll get your order fast!

And any orders over $50 always ship free.

Friendly, Expert Advice

We may look big on the Web, but at heart we're still the same neighborhood store that opened in 1983. We're dedicated to customer care with the goal of matching you not just with the best product, but the best product for your needs.

That's why we encourage you to call us with any questions you have or any other help you need before, after or while you shop. It's easy. Just drop us an email or call us toll-free at 888-205-3228.


See our Order Information/Shipping & Returns Page for complete details or call us toll-free at 888-205-3228.
Back to top